Privacy Policy

Last updated:

Oct 13, 2025

Last updated: February 7, 2026

Your privacy matters. This policy explains how 2048 Surge handles data when you use the mobile app or browse 2048surge.com.

What We Collect (Mobile App)

Depending on how you use the app, we may collect:

Contact Info

  • Email Address

User Content

  • Gameplay Content (e.g., game progress/state, scores, and gameplay-related content)

Usage Data

  • Product Interaction (e.g., app interactions, screens visited, session activity)

Identifiers

  • Device ID

Diagnostics

  • Crash Data

  • Performance Data

  • Other Diagnostic Data (e.g., logs and troubleshooting info)

Customer Support

  • Customer Support content (messages, requests, and info you provide when contacting support)

Advertising Data

  • Advertising Data (used for ad delivery/measurement and personalization where enabled)

How It’s Used (Mobile App)

We use the data above for:

  • App Functionality (core gameplay, saving/support features, stability)

  • Analytics (understanding usage and improving the app)

  • Customer Support (responding to issues)

  • Developer’s Advertising or Marketing (campaign measurement, updates/promotions)

  • Third-Party Advertising (showing and measuring ads)

  • Product Personalization (e.g., ad personalization where supported)

Tracking Across Apps & Websites (iOS)

Some data may be used to track you across apps and websites owned by other companies, including:

  • Email Address (Contact Info)

  • Product Interaction (Usage Data)

  • Advertising Data

On iOS, tracking that requires Apple’s App Tracking Transparency permission will only occur if you allow it. If you decline, we won’t use tracking methods that require that permission.

Website Data (2048surge.com)

When you browse the website, we may collect:

  • Basic contact details you submit via forms (name, email, message).

  • Basic analytics such as browser type, device, and general site activity.

  • Cookies for performance and analytics (you can disable cookies in your browser settings).

Sharing

We may share limited data with trusted service providers that help us run the app and site (e.g., analytics, crash reporting, customer support tools), and with advertising partners if ads are enabled. We share only what’s needed for the purposes described above.

Data Retention & Security

We keep data only as long as needed to operate the app/site, comply with legal obligations, and improve performance. We use standard security practices to protect your data, but no system is 100% secure.

Your Control

You can request to access, update, or delete your data at any time.
To make a request, contact us via the contact form at 2048surge.com/contact.

You can also control tracking on iOS in Settings → Privacy & Security → Tracking.